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Economic Development CRM

Maximising engagement with a purpose built CRM for local Growth teams

Built for Growth Hubs and local authorities, our applicant-centric, micro-business-friendly CRM unifies every interaction (calls, events, forms, outreach) into one secure system. It powers inclusive engagement, faster reporting, and better decisions across your place-based business support.

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Our Bespoke Platform: FounderHut CRM

Our platform is engineered specifically for public-sector business support — simple for teams, welcoming for founders, and robust for compliance.

Proven in delivery: Designed with (and for) Growth Hubs and local authority programmes to reflect real workflows and funder reporting needs.

Harnessing technology: Custom fields for sectors, stages, needs; diagnostics; automated comms (email/SMS); and built-in KPIs and dashboards.

Economical & scalable: Start small, scale to multi-district delivery. Multi-tenant options for county-wide programmes with ring-fenced data

Tailored public-sector solutions: Branded engagement tools, accessible forms, and one-click exports in funder-ready formats

FounderHut CRM Life Cycle: From Mobilisation to Impact

1

Consultation & Onboarding

  • Discovery: objectives, KPIs, data standards, user roles

  • Safe data migration & deduplication from existing spreadsheets/CRMs

  • Branded forms and web widgets for inbound enquiries

  • Supported data upload to create single database

2

Inclusive Engagement & Support

  • Single record of truth for calls, events, outreach, referrals

  • Free locally branded web portal to drive business registration

  • Built-in comms: segmented email/SMS and follow-up tasks

  • Provide instant local support options at the click of a button

3

Evidence, Reporting & Insight

  • Real-time dashboards by district, sector, and intervention type

  • One-click reports for funders (outputs, outcomes, value-for-money)

  • Referral tracking and partner reporting

  • Data-driven insight to inform programme decisions

Technical & Data Security
  • Security & hosting: UK/EU cloud hosting, HTTPS/TLS in transit, encryption at rest.
  • GDPR by design: Lawful basis mapping, configurable retention, role-based access, audit logs.
  • Data segmentation: Multi-tenant architecture with ring-fenced council/district data.
  • Integrations: Email/SMS gateways, calendar/event tools, Companies House lookup, export to BI tools.
  • Access controls: SSO/2FA options, granular permissions down to field and project level.
  • Continuity: Backups, uptime monitoring, and defined incident response procedures.

Case Studies & Blogs

Innovating Business Support

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