User Focused
Putting the user at the core of every programme. Maximising engagement through delivery of instinctive services.
Digital First
Development of bespoke, secure systems that help users to engage quickly and successfully with our programmes.
Great People
Leading experts in delivering grant and support programmes that combine digital systems with high quality user support.
Our Strategy
Many grant schemes struggle to engage participants and deliver their primary objectives – we are on a journey to change this. Our strategy is to become the UKs leading provider of grant, voucher and support programmes for Government and Third Sector customers. Combining our digital expertise and fantastic team of people, we deliver services which put the user at their heart, maximising programme engagement and success.
Our guiding principles
User Focused
Service design and delivery that puts the user first, maximises the success of Government grant programme. We work with users and our clients to build grant schemes that are engaging, easy to use and deliver results. Our schemes reduce application time, provide focused approval processes and deliver meaningful data.
Intuitive Systems
Our systems help users to achieve their objective simply and, where possible, without the need for support. We think carefully about how to ensure all participants can utilise our systems with options to include video applications as well as contact centres that provide support and access to paper based options.
Expert Team
Successful delivery of engaging grant schemes and business support programmes requires expert people to advise and support participants. Our teams design and deliver some of the leading Grant and support schemes in the UK.
Smarter Systems
Our team of developers build systems that delight users and clients. Simple, powerful and intuitive, we run some of the largest grant schemes in the UK with industry leading levels of engagement and real-time client data dashboards. Smarter systems reduce applicant issues, which enables us to focus on maximising the diversity of our applicant base.